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A Guide to Choosing the Best Home Watch Service


image of someone choosing a service provider

A home watch service can be invaluable. However, with numerous options available, how do you choose the best home watch service for your needs? In this guide, we'll walk you through the essential steps to help you make an informed decision.




Identify Your Needs

Before you start your search for a home watch service, it's crucial to identify your specific needs. Consider the following:

  • How often will your second home be vacant?

  • Do you have any specific concerns or vulnerabilities, such as extreme weather conditions or security risks?

  • Are there any unique features or systems in your home that require specialized attention?

  • What level of communication and reporting do you expect from the service?

Having a clear understanding of your requirements will guide your search and help you find a service that aligns with your needs.


Research and Referrals

Start by seeking recommendations from friends, family, or neighbors who also own second homes. Personal referrals can be valuable, as they often come from individuals who have had direct experience with home watch services. Additionally, conduct online research to identify local home watch services. Visit their websites, read customer reviews, and check for any affiliations or certifications, such as membership in the National Home Watch Association (NHWA). A well-established online presence and positive customer feedback are good indicators of a reputable service.


Verify Insurance and Licensing

Ensure that the home watch service you're considering is adequately insured and licensed to operate in your area. Proper insurance coverage is essential in case of any unforeseen incidents or accidents while the service is on your property. Licensing also indicates that the company adheres to local regulations and standards.


Interview Potential Services

Contact several home watch services and schedule interviews or consultations. During these meetings, ask the following questions:

  • How frequently do they perform property checks, and what is included in their standard checks?

  • Do they offer customization options to meet your specific needs?

  • Can they provide references from other satisfied clients?

  • What procedures do they follow in case of emergencies or issues?

  • How do they communicate with homeowners and provide updates on property inspections?

The responses to these questions will help you gauge the professionalism and reliability of the service.


Check for Experience and Expertise

Experienced home watch services often have a better understanding of potential issues and how to address them effectively. Inquire about the background and training of the individuals who will be conducting property checks. Ideally, they should be knowledgeable about home systems, security, and maintenance.


Review Contracts and Fees

Carefully review the contract and pricing structure provided by the home watch service. Ensure that all services and expectations are clearly outlined, including the frequency of property checks, the scope of maintenance tasks, and any additional fees for specific services.


Request a Trial Period

If possible, ask for a trial period or a short-term contract to evaluate the service's performance. This can provide you with firsthand experience and help you determine if the service meets your expectations.


Trust Your Instincts

Ultimately, your choice of a home watch service should align with your gut feeling. Consider the professionalism, communication, and trustworthiness of the service providers you've met. Building a trusting relationship with your home watch service is crucial for your peace of mind.


Selecting the best home watch service for your second home is a crucial decision to protect your investment and provide you with peace of mind. By conducting thorough research, interviewing potential services, and assessing their qualifications, you can make an informed choice that ensures your second home is in capable hands. With the right home watch service, you can enjoy your second home worry-free, knowing that it is being well-cared for in your absence.


Check out this blog on the value of home watch services

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